Please notify our customer service team within 48 hours of receiving your shipment, and include pictures of any incorrect, damaged, or defective items. If you receive damaged, defective, or incorrect items, we are committed to making it right. If you would like to know the shipping fee, and estimated refund total, please contact us at If you receive damaged, defective or incorrect items The return shipment fee depends on your location and the quantity of knives that you're returning. Knives returned will have the shipping cost deducted from the refund total. Returning Knives which had delivered free of shipping fee We do not reimburse shipping charges on returns. Without proof of purchase, we are unable to accept any items for return or exchange.Īll items marked “ Clearance” may not be returned or exchanged. Please keep the packing slip and include it with the return packages. We reserve the right to refuse used or broken items. MTC Kitchen accepts returns of any new and unused item in its original condition for a full refund or an exchange within 30 days of customer receipt. Return Policy If you are not satisfied with items How to choose a right cutting board for you.Please be advised that there are counterfeit products in the market. If that happens, heat the board to about 176☏ (80☌), place it on a flat surface, place something heavy on top and let it cool. Warping and deformation may occur when weight is applied over a long period at high temperature.Do not use or store at temperatures over 194☏ (90☌) or below -22☏ (-30☌).You would be hard pressed to find a sushi bar not equipped with this cutting board, given its significant impact on knife edge durability, even more so than the food itself. This board is also easy to wash, does not retain food odors, and its material acts as an antibacterial agent. The best seller cutting boards in US for top sushi restaurant who cares long lasting edge sharpness are those made of high-tech "hi-soft" vinyl acetate, which cushions and absorbs the blows of your knife, thus preserving your blade's sharpness better than typical synthetic boards. Free Shipping on Knives/Stones above $100 Purchase.Japanese Style Kitchen Tools & Dinnerware.Buy sharpening stones and get 20% off stone fixers.
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